Frequently Asked Questions
Everything you need to know about TierFinder.
General
What is TierFinder?▼
TierFinder is a free AI platform that reunites lost pets with found animals. You report a pet with a photo and location — our AI automatically compares all reports and notifies both parties when there's a match.
How much does TierFinder cost?▼
Nothing. TierFinder is completely free — for individuals, shelters and animal welfare organisations. No hidden fees, no subscriptions, no premium tier. Ever.
Who is behind TierFinder?▼
TierFinder is built by StudioMeyer, an AI agency based in Mallorca. Our founder Matthias lives on the island with 7 dogs.
Which countries does TierFinder cover?▼
TierFinder focuses on the DACH region: Germany, Austria and Switzerland. The platform is available in German, English and Spanish.
Pet missing
My pet is missing — what should I do?▼
1. Stay calm. 2. Search the immediate area. 3. Create a report on TierFinder (with a photo!). 4. Contact TASSO and FINDEFIX (the main pet registers in DACH). 5. Alert your neighbours.
How does the AI matching work?▼
Our AI uses CLIP (an image recognition model) to create a digital profile of every pet photo. These profiles are automatically compared. Geographical proximity is also factored in.
Do I absolutely need a photo?▼
A photo significantly increases the chance of a match. Text-based search works without one, but image matching is far more accurate.
Does TierFinder replace registering with TASSO/FINDEFIX?▼
No! Always register your pet with TASSO and FINDEFIX as well. TierFinder complements these registries by adding AI-powered image recognition.
Pet found
I found a pet — what now?▼
1. Secure the animal. 2. Check for a microchip tag or collar. 3. Report the found animal on TierFinder. 4. Visit a vet (to scan the chip). 5. In Germany, call the TASSO hotline: 06190/937300.
Am I legally required to report a found animal?▼
In Germany, yes. Found animals are legally classed as found property (§965 BGB). The owner has 6 months to reclaim the pet. In Austria and Switzerland, similar obligations apply through local authorities.
For shelters
How can shelters use TierFinder?▼
The easiest way: install Claude Desktop and add our MCP Server. Then you can talk directly to Claude to register and match animals.
What is an MCP Server?▼
MCP (Model Context Protocol) is a standard that allows AI assistants like Claude to communicate directly with external services — no coding required.
Technical
What AI does TierFinder use?▼
We use CLIP ViT-L/14 by OpenAI for image recognition. Similarity search runs on pgvector in PostgreSQL. Everything runs on our own servers in Germany.
Is my data safe?▼
Yes. All data is stored on our servers in Germany. We don't sell data and we don't use tracking cookies. Fully GDPR-compliant.